Contact Information
ASICS America Corporation
Attn: Consumer Relations
29 Parker, Suite 100
Irvine, CA 92618
29 Parker, Suite 100
Irvine, CA 92618
Tel: (800) 678-9435
Email:
Team Sales: use Team Inquiry Form or direct email (team@asicsamerica.com)
Canada: asics@aqpinc.com
Latin America/Caribbean Islands: latinamerica@asicsamerica.com
Product Returns Information
All of ASICSĀ® products are warranted to the consumer through the retailer that makes the original sale. You may take the product back to the store where you made the purchase for return, exchange or refund. If your purchase was made through an online retailer, please consult such retailers return policy.
If you feel that your product has a manufacturers defect which has not been addressed by the retailer that you purchased it from, you may send it to ASICS America Corporation for inspection. For all packages being sent to ASICS America Corporation, the following information is REQUIRED on the outside of the package or your package will be returned:
- A return mailing address from sender - not P.O. Box (We will not ship to P.O. Boxes if an item is to be replaced)
- All packages must be marked Attention: Consumer Relations Dept.
- ASICS America Corporation will not accept packages from outside of the United States. If you are a Canadian resident, please contact the ASICS distributor in Canada via phone at (819) 566-8866 or by e-mail at asics@aqpinc.com.