Q: Can I purchase direct from ASICS?
A: ASICS does not sell directly to consumers, however, we make every effort to assist in locating an ASICS® dealer in your area.
Q: Is there an ASICS® dealer in my area?
A: Consumers visiting the ASICS America web site can visit Find A Retailer or by e-mailing us at consumer@asicsamerica.com or you can contact us at 800-678-9435 to try to locate the dealer nearest you.
Q: Where can I find Onitsuka Tiger® products in my area?
A: ASICS® Onitsuka Tiger® products are offered in a number of retail locations within North America. You can visit Stores on the Onitsuka Tiger® web site to obtain a list.
Q: Will the store in my area actually have the ASICS® products that I am looking for in stock?
A: ASICS is not currently equipped to know the inventory levels of each of our retailers. We suggest that you call in advance of visiting the retailer to see if they have the product you are interested in and the size you would need.
Q: What are the prices of ASICS® products?
A: Prices may vary by dealer. It is best to contact your local dealer to inquiry about pricing. ASICS America web site posts the product prices at manufacturers suggested retail.
Q: How do I care for my ASICS® footwear?
A: ASICS suggests cleaning your ASICS® athletic shoes with an athletic shoe cleaner and soft cloth/brush, or surface clean using cold water and a mild detergent. Avoid storing your ASICS® athletic shoes in an extremely hot environment or under extreme sunlight. It is important to note that you should not use a washing machine or dryer to clean your ASICS® athletic shoes. These cleaning and care instructions are aimed at giving you the best possible life of your ASICS® footwear.
Q: Do the colors of the actual products match the colors on the web site?
A: All products shown on the web site have been professionally photographed and enhanced to show the true color and details. However, due to differences in color settings on individual monitors, we can not insure that you are viewing the product in its true colors.
